Your contact before, during and after the stay

Your country of residence identifies where the enquiry comes from; the Riviera address states where services take place. Whether you are an owner, traveller or authorised professional, we agree on instructions, authorised contacts and updates. Household services and the stay programme can be combined in one enquiry.

Your city of origin, the same service destination

Around Lake Geneva

From Geneva, Nyon, Lausanne, Montreux or Vevey, prepare occupants’ arrivals and residence services. The Geneva page explains how to organise an assignment; the Lausanne page covers separate arrivals and agreed updates while you are away.

Add my origin to the enquiry:

Zurich, Basel and Zug

You can prepare the enquiry in French or English. Gather the destination, dates, priorities and person authorised to approve expenses. For several stays or properties, a shared calendar helps assess year-round support and the updates required.

Add my origin to the enquiry:

From Lugano and Ticino

For a Riviera stay or reception, describe the service providers required, constraints and priorities. Pylade compares the options identified; you then approve the programme and expenses. Your city of origin remains editable in the enquiry.

Add my origin to the enquiry:

Your stay takes shape, one detail at a time.

Return to your home, welcome your guests, choose a restaurant or arrange a journey. Pylade assesses the services for your stay: butler, housekeeper, chauffeur, receptions and personal requests. Your programme follows your preferences, approved budget and confirmed availability.

Choose the duration and Pylade’s role

Year-round

For your residence and recurring requests. Frequency, contact hours and reporting are set out in the contract.

For a stay

For arrival preparation, household services and outings over a defined period. Each reservation requires confirmation.

As a local professional contact

For an authorised assistant, agency or concierge company. We agree on scope, approvals and updates.

What to gather before requesting a quote

  • Your Swiss city and the Riviera town where services are required.
  • Dates, required services, budget and the person approving expenses.
  • For a residence: access, instructions and updates to agree together.