The material of a rug guides the care it needs. Pylade assesses fibres, dimensions and marks before proposing a suitable clean. Delicate or valuable rugs require particular checks; possibilities and limitations are explained before the appointment.
No obligation. No booking or payment at this stage.
Check the material before choosing a cleaning method
Send a photo of the whole rug, its underside and its care label, if available. Provide dimensions, stains and any products already applied. The material, dyes and condition determine whether the proposed treatment is suitable; a delicate or valuable rug may need specialist care.
Allow space and drying time
Describe where the rug is, nearby furniture and ventilation options. Mention any guest arrival or date when the room must be used. Drying depends on the rug and conditions on site: there is no single guaranteed drying time or guarantee that all stains will disappear.
What we can take care of.
Identifying the material and manufacturer’s instructions
Cleaning suitable rugs
Particular attention to frequently used areas
Assessing stains before the visit
Care and drying advice
Preparing your quote
Details that help us.
Dimensions, material and care label instructions.
Photos of the whole rug, the reverse and marks to treat.
Drying conditions and space available around the rug.
Give us the tasks, town and preferred dates. Mention access constraints from the start.
02
Your quote
We specify the agreed tasks, their frequency and price before arranging the visit.
03
Our visit
We arrange access and follow your instructions. We agree together on what should be reported to you.
A few details
Do you clean delicate rugs?
Wool, silk and valuable rugs require an initial assessment. If the treatment is unsuitable, we will tell you.
What information should I send for a quote?
Length, width, material if known, condition and care instructions.
Local guides (in French).
Our priority area follows the Nice–Monaco corridor. Requests elsewhere on the French Riviera are assessed according to the address, tasks and schedule. See the full service area and have feasibility confirmed before any visit.
