Sofa cleaning: what should you send us?

Key points

To prepare a sofa cleaning quote, send an overview, dimensions, maintenance label and photos of the areas concerned. Specify the products already used and the conditions of access. These elements make it possible to study the possible treatment; they do not guarantee the disappearance of a stain or an identical drying time for all tissues.

Identify the surface

Find the maintenance label and the sofa reference. Describe the fabric and products that have already been applied: some treatments may affect the reaction of fibres.

Describe the need

Indicate the dimensions, number of seats, presence of a meridian and stained areas. General and detailed photos facilitate evaluation.

Preparing for intervention

Provide clear access and report water, electricity or ventilation constraints. The method and drying time must be discussed before setting the appointment.

The elements to attach to your application

• A picture of the whole sofa, taken with enough light.
• A close-up photo of each stained area, without a filter.
• The maintenance label or model reference if you find it.
• The number of places and dimensions of the meridian, if there is one.
• The presence of removable cushions and the parts to be cleaned: seats, backrests or the whole sofa.
• The origin and approximate age of the stains, as well as the products already applied.
• The floor, the elevator and the space available to access the different faces.
• The ventilation possibilities and the time when you need to reuse the sofa.

Avoid multiplying product testing before appointment. Some can fix a mark or change colors. A photo makes it possible to prepare the estimate, but does not guarantee the compatibility of a treatment or the disappearance of a stain.

Practical questions before intervention

Can we clean all the sofas with the same method?

No. The composition, manufacturer's instructions, dyes and sofa structure may limit possible treatments. A removable cover is not necessarily machine washable. Transmit the label and model reference before any intervention; in the absence of reliable information, the method must be clarified before confirming.

When can we reuse the couch?

Drying depends on the material, treatment, ventilation and conditions in the room. Indicate the date on which the sofa must be available, especially before a passenger arrival. The instructions are set for the treatment planned; no universal delay or guaranteed result on the spots is announced.

To check and go further

COFREET — The symbols on your label

This marker helps to understand professional maintenance symbols. The instructions specific to the sofa manufacturer remain to be checked; a symbol is not enough to choose a treatment alone.

A worksheet for your home

Use this template to gather instructions and the details to agree in your quote. It does not describe a completed visit. Share access codes and sensitive information only through the agreed channel after confirmation.